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🔐 PRIVACY POLICY

(Last Updated: February 2026)

1. SCOPE OF THIS POLICY

This Privacy Policy (“Policy”) explains how FutureHuman Technology Private Limited, a company incorporated under the Companies Act, 2013, bearing:

CIN: U62090HR2025PTC13462

Registered Office:

3rd Floor, Orchid Centre, Golf Course Road

Sector-53, DLF QE, Gurgaon – 122002, Haryana, India

(“Company”, “aipe”, “we”, “us”, or “our”)

collects, uses, processes, stores, and protects personal data of users (“User”, “You”, or “Your”) who access or use the mobile application, website, APIs, or related digital platforms (collectively, the “Platform”).

This Policy is framed in accordance with applicable laws, including:

  • Digital Personal Data Protection Act, 2023
  • Information Technology Act, 2000
  • Applicable rules and regulations issued thereunder.

By accessing or using the Platform, you consent to the practices described in this Policy.

If you do not agree with this Policy, you must discontinue use of the Platform.

✓ This Policy applies to:

  • all users accessing the Platform
  • personal data collected through the Platform
  • services requested or delivered through the Platform

✗ This Policy does not apply to:

  • third-party websites linked through the Platform
  • external services not operated by the Company
  • government portals accessed for regulatory filings

2. ROLE OF THE COMPANY

The Company operates the Platform and acts as the data fiduciary and controller of personal data collected through the Platform.

Personal data is processed in order to:

  • enable service requests
  • deliver financial and compliance services through the Platform
  • support interactions between Users and our experts
  • ensure platform security and regulatory compliance

The Company processes personal data strictly in accordance with applicable data protection laws.

3. TYPES OF PERSONAL DATA COLLECTED

Depending on the services requested, the Company may collect the following categories of personal data:

3.1 Identity Information

  • full name
  • date of birth (where required)
  • PAN (masked or partially stored)
  • Aadhaar (masked, where legally permitted)

3.2 Contact Information

  • mobile number
  • email address
  • postal address (where required for filings)

3.3 Financial & Transactional Information

  • payment transaction details
  • service payment history
  • billing details

Payment information is processed through secure and compliant payment gateways.

3.4 Documents and User Submissions

Users may upload documents required for services, including:

  • financial documents
  • compliance documents
  • regulatory forms and filings
  • other documents required for requested services

3.5 Authentication Data

  • one-time passwords (OTPs)

OTPs are used only for authentication and are not permanently stored.

3.6 Device and Usage Data

We may collect technical information such as:

  • IP address
  • device identifiers
  • browser and operating system
  • log and usage data
  • analytics data

4. PURPOSE OF DATA COLLECTION

Personal data is collected and processed for purposes including:

  • user onboarding and verification
  • enabling service bookings and requests
  • assigning and coordinating services through our experts
  • document verification and service execution
  • payment processing and reconciliation
  • customer support and grievance resolution
  • fraud detection and platform security
  • compliance with legal and regulatory requirements
  • improving platform performance and user experience

Aggregated or anonymized data may be used for analytics and service improvement.

5. LEGAL BASIS FOR PROCESSING

Personal data is processed based on one or more of the following legal grounds:

  • user consent
  • performance of contractual obligations
  • compliance with legal or regulatory obligations
  • legitimate interests including platform security and fraud prevention

6. DATA SHARING

Personal data may be shared only when necessary and on a need-to-know basis.

6.1 Our Experts / Team

Relevant information and documents may be shared with our experts solely for the purpose of delivering the requested service.

6.2 Service Providers

We may share data with trusted service providers including:

  • payment gateways
  • cloud hosting providers
  • communication service providers
  • analytics providers

These providers are bound by confidentiality and security obligations.

6.3 Government Authorities

Data may be shared with government authorities where required for:

  • regulatory filings
  • statutory compliance
  • lawful requests
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The Company does not sell or commercially trade personal data.

7. DATA SECURITY

The Company implements commercially reasonable security measures including:

  • encryption of sensitive data
  • secure servers and firewalls
  • role-based access control
  • access monitoring and audit logs
  • restricted internal access to data

However, no digital system can be completely secure, and users acknowledge this inherent risk.

8. DATA RETENTION

Personal data is retained only for as long as necessary to:

  • provide requested services
  • comply with legal or regulatory obligations
  • maintain transaction records

After the retention period, data is securely deleted or anonymized.

9. USER RIGHTS

Subject to applicable law, users may exercise the following rights:

  • access their personal data
  • request correction of inaccurate data
  • withdraw consent for processing
  • request deletion of personal data
  • raise privacy-related grievances

Requests may be limited where retention is required by law.

10. USER RESPONSIBILITIES

Users are responsible for:

  • providing accurate information
  • safeguarding login credentials and OTPs
  • submitting lawful and authentic documents

The Company shall not be responsible for losses arising from user negligence or misuse of the Platform.

11. THIRD-PARTY LINKS

The Platform may contain links to third-party websites or government portals. The Company does not control and is not responsible for the privacy practices or content of such external platforms.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, the Company shall not be liable for:

  • unauthorized access beyond reasonable control
  • external system failures
  • government actions or portal errors
  • indirect or consequential damages

13. CHANGES TO THIS POLICY

The Company may update this Privacy Policy periodically. Continued use of the Platform after changes constitutes acceptance of the updated Policy.

14. CONTACT & GRIEVANCE REDRESSAL

For privacy-related requests or grievances, please contact:

Email: hello@aipe.club

All requests must originate from the registered contact details associated with the User account.

15. GOVERNING LAW

This Policy shall be governed by the laws of India.

Courts located in Gurgaon, Haryana shall have exclusive jurisdiction.